FREQUENTLY ASKED QUESTIONS

Lily & Co. is here to make your jewelry buying process a pleasure. Explore some of the most frequently asked questions that come our way and get all the information you need to make the perfect purchase.

Q: Where does your store ship to? 

A: We ship to the continental United States and Hawaii only.

Q: Where is your store located? 

A: We are located on 520 Tarpon Bay, Rd. Sanibel, Florida. We are right across from Bailey's!

Q: What are your store hours? 

A: Currently, we are open from 10:00 AM - 4:00 PM Monday - Saturday. We are closed on Sunday's. 

Q: What is your return policy?

A: All sale merchandise is non-returnable and non-exchangeable. Regular priced merchandise, in original condition, can be returned within 14 days and will be credited back to the original form of payment.

Q: Can I custom design jewelry 

A: Yes! Contact us to find out more about creating a custom design or head on over to our Services on the Our Story page.

Have a question? Ask below!

Thanks for asking!
We’ll get back to you shortly.